Staff

Bruce Gilbert
Executive Director
Bruce Gilbert joined the Silver State Health Insurance Exchange as Executive Director in August 2014. A senior executive and former litigator with extensive experience in legal, business and insurance environments, Bruce has specific expertise in private health insurance exchange technology as well as the design, implementation, and analysis of employee benefit programs.  His professional life has included practicing law, managing regional operations for a Fortune 100 healthcare company and serving as a C-level executive in companies administering self-funded group health plans.  He has also served as Benefits Administrator of the State of Ohio, managing the operations of the state's five self-funded health plans with oversight of over $500 million in annualized healthcare spending.  Bruce is a graduate of Dickinson College and the Duquesne University School of Law.
Damon Haycock
Chief Operating Officer
Damon Haycock joined the Silver State Health Insurance Exchange as its Chief Operating Officer in February, 2015. Previously, he held the position as the Exchange's Information Systems Project Manager beginning back in May, 2014, and the Exchange’s Finance and Research Officer beginning back in December, 2012. Mr. Haycock brings 6 years of project management and 9 years of fiscal management, budgeting, and operations management from the private and government sector. He has managed projects, operations and budgets for the Nevada Department of Corrections, Nevada State Health Division, and the Division of Mental Health and Developmental Services. He also served in the US Army for almost 7 years as an Infantry Team Leader and an Air Traffic Controller. He graduated from the University of Nevada, Reno with a Bachelor of Science in Business Administration, and has completed the Certified Public Manager program with the State of Nevada as well as Project Management Professional certification with the Project Management Institute.
Laura Rich
Project Management Officer
Laura Rich joined the Silver State Health Insurance Exchange as its Project Management Officer in February, 2015.  Previously,  she held the position as the Quality Assurance Officer for the Exchange beginning back in August 2013.  Laura spent the previous 5 years working for the Nevada Department of Health and Human Services where she served as an Ombudsman, providing advocacy services for the elderly and investigating complaints in Long Term Care facilities, and in Nevada Medicaid as a Program and Quality Assurance Manager for Medicaid waiver programs.  Laura graduated from California State University, San Marcos with a Bachelor of Arts in Education.
Cari Eaton
Finance Officer
Cari Eaton joined the Silver State Health Insurance Exchange as its Grants and Projects Analyst in October, 2012. Cari was promoted to the position of Finance Officer in May, 2014. She came to the Exchange with over 8 years of public service with the Public Utilities Commission. During that time, she was responsible for fiscal oversight of two budget accounts including the development of biennial budgets, fiscal review and quality assurance of grants, fees, and assessments. She graduated from the University of Phoenix in 2009 with a Bachelor of Science in Business Administration.
Nicholas Cranston
IT Officer
Nick Cranston joined the Silver State Health Insurance Exchange in July 2014 as its IT Analyst. Nick was promoted to IT Officer in February, 2015.  Previously he worked at San Jose State University where he served as their Telepresence Systems Coordinator, managing their telepresence projects and assisting with the creation of a lecture capture system to allow students to participate in distance learning projects.  During his time at San Jose State Nick worked closely with vendors to ensure projects were completed in a timely fashion while still fulfilling the University's requirements.  Nick currently serves his country as a member of the Air Force Reserves as part of the 23rd Combat Communication Squadron as a Cyber Systems Operator.  He graduated in 2009 from the University of Nevada, Reno with a Bachelor of Arts in English Literature, and holds a Comp TIA Security + Certification.
Athena Cox
Account Manager
Athena Cox joined the Silver State Health Insurance Exchange as the Executive Assistant in February 2012. Athena was promoted into the role of the Account Manager in May 2014.  Athena came to Nevada’s Exchange from the Directors Office of the Nevada Department of Health and Human Services where she served as an Administrative and Accounting Assistant.   Providing administrative support to the Director and Deputy Directors, processing accounts payable and budget building are a few of the skills Athena brings with her.  Athena is responsible for managing accounts payable, budget, grants and payroll.
Nikolaus Proper
Plan Management Coordinator
Nikolaus (Nik) Proper joined the Silver State Health Insurance Exchange in February 2015 as its Plan Management Coordinator.  Previously he worked at the Division of Health Care, Financing and Policy in the Medicaid Estate Recovery Unit.  Nik managed a caseload recovering funds for the State of Nevada and also worked on multiple IT projects related to this effort.  Prior to that position he worked for the Nevada Division of Welfare and Supportive Services and at the Northern Nevada Correctional Center.  In 2008 he graduated from the University of Nevada, Reno with a Bachelor of Science in Geography.
Ian Knight
Information Analyst
Ian Knight joined the Silver State Health Insurance Exchange in February of 2015.  Prior to the Exchange Ian worked within the Nevada Health Care System at Northern Nevada Adult Mental Health Services.  Ian holds a Masters of Business Administration with a focus on Healthcare Management for Western Governors University, and a Bachelor's of Science in Human Development and Family Studies from the University of Nevada, Reno.
Evon Dawood
Marketplace Specialist
Evon Dawood brings with her more than 18 years of health care experience to the Silver State Health Insurance Exchange.  Spending over 15 Years in the dental field, Evon was working directly with patients and their dental insurance companies.  She brings with her knowledge of insurance carriers and their processes, coverage levels and billing procedures.  Evon also worked directly with health care providers in credentialing with insurance carriers.  She began her employment with the state in 2013 with DWSS as a Family Services Specialist.  Evon has been helping Nevadans gain access to health coverage and providing customer service to Exchange members since October 2014.
Janel Davis
Communications Officer
Janel Davis joined the Silver State Health Insurance Exchange as the Communications Officer in June 2015. Previously, she worked at the Nevada State Legislature as a Committee Secretary in the Assembly Committee on Health and Human Services and Commerce and Labor, as well as the Education and Transportation Committees. She recently traveled to South America to teach English and has a minor in the Spanish Language. She has experience working as a Public Information Specialist for the Tahoe Resource Conservation District and providing excellent customer service to the public. Janel graduated from the University of Nevada, Reno with a Bachelor of Arts in Communications.