staff

Shawna DeRousse
Chief Operating Officer

Shawna DeRousse brings more than 15 years of financial and operations management experience to the Silver State Health Insurance Exchange as its Chief Operating Officer.  Shawna brings a wealth of knowledge in operational procedures to the Exchange through her tenure with the State of Nevada in the Department of Information Technology, Director’s office of Health and Human Services, and as a Deputy Insurance Commissioner with the Department of Business and Industry.  She has trained as an administrative law judge for the National Judicial College as well as completed the Certified Public Manager program with the State of Nevada.  Shawna possesses a double major, in Strategic Management and Human Resources Management from California State University, Sacramento.

Christopher (CJ) Bawden
Commincations Officer
Christopher (CJ) Bawden joined the Silver State Health Insurance as its Communications Officer. He comes to the Exchange after 14 years in the private sector in the General Engineering Construction Industry.  CJ possesses more than 15 years of progressively responsible experience directing as many as 400 employees in companies with yearly revenues in excess of $40 million.  CJ brings a background in business start-up and market share acquisition to the Exchange.  He has also served on the Board of Directors and is a Past President of the Builders Association of Western Nevada.  He graduated from the Leeds School of Business at the University of Colorado at Boulder, with a Bachelor of Science in Business Administration with a focus in Marketing.
Damon Haycock
Finance & Research Officer
Damon Haycock joined the Silver State Health Insurance Exchange as its Finance and Research Officer in December, 2012. Mr. Haycock brings 9 years of fiscal management, budgeting, and operations management from the private and government sector. He has managed operations and budgets, to include grants, fees, and general funds for the Nevada Department of Corrections, Nevada State Health Division, and the Division of Mental Health and Developmental Services. Prior to his state career, he managed consumer lending products for Wells Fargo Financial. He also served in the US Army for almost 7 years as an Infantry Team Leader and an Air Traffic Controller. He graduated from the University of Nevada, Reno with a Bachelor of Science in Business Administration, and has recently completed the Certified Public Manager program with the State of Nevada.
Laura Rich
Quality Assurance Officer
Laura Rich joined the Silver State Health Insurance Exchange in August 2013.  Prior to her current position as the Quality Assurance Officer for the exchange, Laura  spent the previous 5 years working for the Nevada Department of Health and Human Services where she served as an Ombudsman, providing advocacy services for the elderly and investigating complaints in Long Term Care facilities, and in Nevada Medicaid as a Program and Quality Assurance Manager for Medicaid waiver programs.  Laura graduated from California State University, San Marcos with a Bachelor of Arts in Education.
Cari Eaton
Benefits Manager
Cari Eaton joined the Silver State Health Insurance Exchange as its Grants and Projects Analyst in October, 2012. Cari was promoted to the position of Exchange Benefits Manager in July, 2013. She came to the Exchange with over 8 years of public service with the Public Utilities Commission. During that time, she was responsible for fiscal oversight of two budget accounts including the development of biennial budgets, fiscal review and quality assurance of grants, fees, and assessments. She graduated from the University of Phoenix in 2009 with a Bachelor of Science in Business Administration. 
Shanna Cobb-Adams
Grants and Projects Analyst
Shanna Cobb-Adams joined the Silver State Health Insurance Exchange as its Grants and Projects Analyst in August, 2013. Shanna brings over 7 years of fiscal and budget management, personnel/payroll experience, banking analysis oversight, and grants management experience from various state agencies including the Department of Health and Human Services, Director’s Office, Division of Child and Family Services, Department of Employment, Training, and Rehabilitation, and State Treasurer’s Office. Shanna graduated from the University of Phoenix in 2013 with a Bachelor of Science in Business Administration.
Carol Myers
Information Technology Analyst
Carol Myers joined the Silver State Health Insurance Exchange (Exchange) in January 2013 as the IT Analyst.  Her responsibilities include ongoing support for the Business Operations Solution (BOS) system and plan management.  Prior to joining the Exchange, Carol held a variety of technical and management positions with the State of Nevada, Software AG, Kinder Morgan and Sprint.  Her responsibilities included delivering industry-specific solutions to government, telecommunications, insurance and energy markets in the areas of project management, business integration, and enterprise application development.  Carol holds a bachelor's degree in Organizational Communication with an emphasis on Expert Systems Technology, graduating with honors, from Regis University in Denver, Colorado.
Steven Dente
Training Officer

Steven Dente joined the Exchange in May 2013 as the Communications Assistant. In September 2013, he was promoted to Training Officer and tasked with managing the training and coordination of statewide efforts involving Brokers, Agents, Navigators, Enrollment Assisters, and Certified Application Counselors to facilitate enrollments in qualified health plans through Nevada Health Link. Additionally, he assists the Communications Officer with the implementation and execution of Exchange communication initiatives, both internally and externally. Steven comes to the Exchange with a background in community and public relations, marketing and newswriting. He received his Bachelor of Arts degree from the University of Nevada, Reno in Communication Studies.

Athena Cox
Executive Assistant
Athena Cox joined the Silver State Health Insurance Exchange in February 2012 as the Assistant to the Executive Director.  Athena came to Nevada’s Exchange from the Directors Office of the Nevada Department of Health and Human Services where she served as an Administrative and Accounting Assistant.   Providing administrative support to the Director and Deputy Directors, processing accounts payable, auditing and budget building are a few of the skills Athena brings with her.  Athena is responsible for stakeholder engagement through scheduling and noticing all Exchange public meetings.